Stimo In Sop Logo
Home About Services Contact

Terms of Service

Terms and conditions for using our services

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the Stimo In Sop website, mobile application, or services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

Stimo In Sop provides pizza delivery services throughout the United Kingdom. Our services include:

  • Online ordering platform for food delivery
  • Mobile application for convenient ordering
  • Customer account management
  • Payment processing services
  • Delivery tracking and notifications
  • Customer support services

3. User Accounts

3.1 Account Creation

To place orders, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Eligibility

You must be at least 18 years old to create an account and place orders. By creating an account, you represent that you meet this age requirement.

4. Orders and Payment

4.1 Order Placement

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including:

  • Product availability
  • Delivery area limitations
  • Payment authorization issues
  • Suspected fraudulent activity

4.2 Pricing and Payment

All prices are listed in British Pounds (GBP) and include applicable taxes. Payment is due at the time of order placement. We accept major credit cards, debit cards, and other payment methods as indicated on our platform.

4.3 Order Confirmation

Order confirmation does not guarantee acceptance. We will notify you if we cannot fulfill your order.

5. Delivery

5.1 Delivery Areas

We deliver to specified areas within our service regions. Delivery availability is subject to our current coverage areas and may change without notice.

5.2 Delivery Times

We strive to deliver orders within our estimated timeframes, typically 30 minutes or less. Delivery times are estimates and may vary due to weather, traffic, or high demand.

5.3 Delivery Requirements

  • Someone must be available to receive the delivery
  • Valid delivery address must be provided
  • Additional charges may apply for certain delivery locations
  • We reserve the right to request ID verification for certain orders

6. Cancellations and Refunds

6.1 Order Cancellation

Orders may be cancelled within a limited time after placement, typically before preparation begins. Contact us immediately if you need to cancel an order.

6.2 Refund Policy

Refunds are provided in the following circumstances:

  • Order cancellation before preparation begins
  • Failure to deliver due to our error
  • Significant quality issues with delivered products
  • Billing errors or duplicate charges

Refunds are processed to the original payment method within 5-7 business days.

7. User Conduct

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Interfere with service functionality
  • Attempt unauthorized access to our systems
  • Use our services for fraudulent purposes
  • Harass, abuse, or threaten our staff or other users

8. Intellectual Property

All content on our website and mobile application, including text, graphics, logos, images, and software, is the property of Stimo In Sop or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

9. Disclaimers and Limitation of Liability

9.1 Service Availability

We provide services on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free service.

9.2 Limitation of Liability

To the maximum extent permitted by law, Stimo In Sop's liability is limited to the amount paid for the specific order giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.

9.3 Food Safety

While we maintain high food safety standards, we cannot guarantee that our products will meet all individual dietary requirements or allergies. Please inform us of any food allergies or dietary restrictions.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.

13. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Stimo In Sop
123 High Street
Manchester, M1 2AB
United Kingdom

Email: [email protected]
Phone: +44 161 234 5678

Stimo In Sop Logo

Authentic Italian pizza delivered fresh to your door across the UK.

Facebook Twitter Instagram

Quick Links

  • Home
  • About
  • Services
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

Contact Info

📍 123 High Street, Manchester, M1 2AB, UK

📞 +44 161 234 5678

✉️ [email protected]

© 2024 Stimo In Sop. All rights reserved.